A tool that will develop with the customer
In the course of meticulous research work, we have made a operating scheme of the existing booking engine, discovering its weaknesses. Then we made thorough research and benchmarking of custom and generic tools, paying special attention to best practices. A lot of useful knowledge has also brought us a meta-analysis of available scientific research, dedicated to the needs of users.
The most important were in-depth interviews with the founders and employees of Shuum. We addressed their needs in order to be able to create a tool that fully fit them.